Machinery Company Solutions – SYS Suite – to support the company in all its processes

SYS Suite is the solution by Sygest to make service management activities automatic, effective, and efficient.

In an increasingly challenging and global competitive context where, if the offer range is not substantially different, there is the risk of competing in a dangerous price war, an innovative service can be a winning lever.

For more than 20 years, Sygest has developed expertise and experience alongside its customers with regard to consultancy, management and optimization of service activities.

SYS Suite, recently renewed, consists of several modules: Spare Parts Catalog Builder, Digital Advanced Visualization, Web Spare Parts, App Spare Parts, Service After Sales and Packing List Photo.

Each application contributes to the success of SYS Suite, which represents a full range of integrated and functional modules to achieve the ambitious goal of streamlining and optimizing the service management activities of Machinery Company while at the same time providing innovative and effective service towards its customers.

Spare Parts Catalog Builder – Solution for automatic generation of interactive 2D and 3D spare parts manuals from ERP and PLM data.

Digital Advanced Visualization – Desktop application for 3D visualization of spare parts and the management of associated information (documents, images, videos).

Web Spare Parts –Web portal dedicated to the: publication of spare parts manuals, management of spare parts offers and sales, management of sales and after sales documentation.

App Spare Parts – App for the publication and management of 2D and 3D spare parts from mobile devices. Fully usable in both on-line and off-line mode.

Service After Sales – Web platform designed to optimally manage after sales service and technical assistance to customers.

Packing List Photo – Creation of packing lists with photo and web/app visualization of the content of crates, pallets and containers for visual identification of the material shipped.