From Manufacturing to Automotive: optimizing spare parts management software integrated with AI in Service
Are you ready to discover how automation in spare parts and Artificial Intelligence (AI) in service management can improve after-sales service?
On Thursday, Feb. 8, 2024, from 2:30 p.m. to 3:30 p.m. there will be an interesting webinar entitled “From Manufacturing to Automotive: optimizing spare parts management integrated with AI in service.”
Spare parts management automation and Artificial Intelligence in Service: a revolution in After-Sales
After-sales, often considered the beating heart of the customer experience, is undergoing an unprecedented transformation.
Driving this evolution are two key elements: automation in spare parts management and Artificial Intelligence (AI) in Service.
Gaining Efficiency and Speed: testimonials from Fipal and YCOM
FIPAL is a company specializing in the design and construction of complete packaging lines and packaging machines for the beverage, food and chemical industries.
- The Fipal and Sygest project arose from the need to abandon the use of paper spare parts catalogues, exploiting 3D technology to create an interactive spare parts catalogue that could be used via a web portal.
YCOM is a leader in the design of advanced technology in the motorsport and racing sector with a focus on after-sales service.
- With the aim of offering an innovative and efficient race service for customers, YCOM has implemented Sygest’s SYS® Suite modules for the automatic creation of interactive 3D spare parts.
Through the experiences of the Fipal and YCOM companies, the webinar on 08 February will be an opportunity to understand how it is possible to gain speed and efficiency in after-sales management
These testimonials will provide a detailed overview of how parts catalogautomation can optimise operations, ensuring a smoother and leaner workflow.
Artificial Intelligence in uupport of Service: improving problem management and accelerating response time
In addition to the above topics, the webinar will explore how Artificial Intelligence (AI) can optimize ticketing management.
AI becomes a valuable ally in problem management, accelerating response times and ensuring personalised and timely assistance.
Get ready to explore a future where after-sales is not just a service, but an extraordinary customer experience.
Contact us
To receive further information, please email us at: e.corradini@sygest.it